O'Brien Garage Doors Overcharge - will not return customer service calls Arlington, Texas

Called company for service (previous homeowner had used them).  They came out to repair a broken cable.  Untrained first employee needed help from supervisor.  Supervisor could not service the commercial grade opener.  Third person came and corrected the problem.  However, the charge ended up as $690.   I made the mistake of paying the service technician and followed up with a call to the company asking for a member of management to call to discuss the charge.  They did not return my call.  Called a second time, and still no return call.

Charges included a service call charge, a charge to repair, charges to adjust the commercial grade opener, plus a "miscellaneous charge????".  

I highly recommend avoiding using this company.