- Report: #1036875
Report - Rebuttal - Arbitrate
Complaint Review: OCWEN LOAN SERVICING, LLC
OCWEN LOAN SERVICING, LLC1661 WORTHING ROAD WEST PALM BEACH, Florida United States of America
OCWEN LOAN SERVICING, LLC REFUSE TO ACCEPT TAX EXEMPTION; PUT ME INTO FORECLOSURE WEST PALM BEACH, Florida
*General Comment: ocwen and litton loan
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They are also holding up getting my roof repaired from Hurricane Sandy. The homeowner's insurance co. sent them - by their "regulation" the check to pay the roofer. It's obvious they don't know anything about roofs - told us he can do the 1st 3rd of the work, then their inspector will check it - then they'll pay the 1st 3rd, same for the 2nd 3rd and final. He's trying to get them to understand it's a 2-3 day job! He was told "that's Ocwen's rule - he has to abide by it!" He said when he asked to talk with the supervisor he was told "No, no supervisor" and the person hung up on him! Today I received a partial payment to give to the roofer - approx. 1/7th of what the insurance co. sent them to pay the roofer. I let the insurance co. know and they don't understand it either.
I do not understand why Ocwen demands the taxes get paid - even if I did owe them. Aren't they supposed to put the escrow money in a separate account and not "touch it" for their own use? I don't understand why they don't want my roof to get fixed the right way - they have a financial interest in this house. Most of all, I do not understand how they are getting away with violating the State law? In reading all the other posts, I realize there are thousands and thousands of other going through nightmares with Ocwen, yet Ocwen is getting away with it. Why? Who is letting them?
This report was posted on Ripoff Report on 03/21/2013 07:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/OCWEN-LOAN-SERVICING-LLC/WEST-PALM-BEACH-Florida-33409/OCWEN-LOAN-SERVICING-LLC-REFUSE-TO-ACCEPT-TAX-EXEMPTION-PUT-ME-INTO-FORECLOSURE-WEST-PA-1036875. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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