- Report: #621591
Report - Rebuttal - Arbitrate
Complaint Review: OCWEN Loan Servicing LLC Or OCWEN Federal Bank FSB
OCWEN Loan Servicing LLC Or OCWEN Federal Bank FSBNationwide United States of America
OCWEN Loan Servicing LLC Or OCWEN Federal Bank FSB SAXON MORTGAGE,NOVASTAR INC NO HELP WITHIN HOME MODIFICATIONS ORLANDO WEST PALM BEACH ILLINOIS, Nationwide
*Consumer Comment: To the former employee of Ocwen in lantana
*UPDATE EX-employee responds: Former Employee
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I submitted ALL of the information that was requested to Ocwen. Then the Ocwen fast dance and shuffle began. They have "lost" or have claimed to not received my paperwork on no less than 5 occasions. Once they do acknowledge receipt of something, they will then ask for additional information.I receive a letter stateting that the loan modification has been denied for missing documents.I sent Ocwen my fax confirmations that does confirm that was sent out to them and all documents needed to reapply.They don't have any answers as to WHY they didn't ask for said "information" prior.
Then we hear nothing from them for 4-6 weeks. Multiple phone calls are either ignored, or answered by some rep in an India Call Center. [continued below]....
After providing ALL of the information that was requested... I have not receive any response,till June 1 2010.when i got served with a summon for foreclosure of the property.
WE NEED TO DO SOMETHING ABOUT THIS COMPANY.I HAVE SEEN ALOT OF COMPLAINT AND LAWSUITS CONCERNING FRAUD WITH OCWENS HOME LOAN CUSTOMERS
This report was posted on Ripoff Report on 07/08/2010 02:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/OCWEN-Loan-Servicing-LLC-Or-OCWEN-Federal-Bank-FSB/nationwide/OCWEN-Loan-Servicing-LLC-Or-OCWEN-Federal-Bank-FSB-SAXON-MORTGAGENOVASTAR-INC-NO-HELP-WIT-621591. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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