My mortgage loan was with Homeward financial for 14 years. The loan just got transfered to Ocwen.
All of a sudden (my payment in a fixed mortgage) went from $527.50 to $996.00 per month with late
fees attached for I kept paying the $527.50 (like I always havefor 14 yrs) for 3 months since they raised it, So since I wasnt meeting their new (fraudulent) price they kept applying late fees.
I am amazed at how a company can do this? I called them for a whole month and got the run around they wanted to have it in writing to their research department. After I wrote everything down sent in all my cancelled checks, I havent heard back from them. They are still addig late fees and not answering why and how my mortgage can just increase with a fixed rate. Even if it was for Escrow, my taxes are only 2600.00 per year and they are charging me 5628.00 per year. How can this be.
I spoke with Indian people that didnt care. They weren't even logging what I was saying when I asked them. I called and asked for the reseach department, and they said they don't have a direct line to them.
They gave me the run around like they alreading knew and were trained to do. They all acted the same way on the phone, like if they knew there wasnt going to be anything done and they were intentionally trying to ruin my credit, my loan, and make me look like I wasn't paying my mortgage.
How can a company add on $446.00 more dollars a month to your loan on a fixed rate and get away with this . If the Government is letting mortgage companies get away wit this, Then no wonder all of Americas are losing their home.
This Company is owned by Germans and I heard they hate Americans and have Indians working for them. They are intentionally ripping people off.
They have Modification advisors calling me, for what ??? I can pay my mortgage I just can't pay their fraudulent amount they added to my morgtage.
This company needs to be stopped , People work hard for their money and spend a lot of their money on their homes. How can this happen?
Does these foreign people who answer the phone even know what they are doing or do they hire them to act stupid and keep stealing from homeowners?
This is the most stressful situation I have ever been in and I have proof of my mortgage payment and my old statements from Homeward and my new statements from Ocwen with their fraudulent price attached.