- Report: #113556
Report - Rebuttal - Arbitrate
Complaint Review: OCWEN
OCWEN12650 Ingenuity Drive Orlando, Florida U.S.A.
OCWEN (OCWEN Federal Bank FSB) ripoff: overcharging, unintelligible, inadequate customer support, shady handling of payments Orlando Florida
*General Comment: Ocwen Loan Servicing...
*Consumer Suggestion: HELP WITH ON TIME PAYMENTS
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OCWEN holds payments for weeks, sometimes as much as 5 weeks. Which means your payment, since it hasn't been cashed, will be considered late until you call and deal with the hassle of pointing out that you watched the letter get postmarked, so they pretty much have to admit they do indeed have it.
Several times they have held one or more payments until the morning before one of our checks gets deposited. If you've made the mistake of assuming the payment was already charged and utilize that money for something else, well, they'll collect their bonus check too.
No real service and extremely shady financial dealings. Add to that the obvious love of outsourcing - they now advertise themselves as outsourcing consultants - and what you have is an unethical, corrupt, and unAmerican company.
Warrensburg, New York
This report was posted on Ripoff Report on 10/18/2004 09:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/OCWEN/Orlando-Florida-32826/OCWEN-OCWEN-Federal-Bank-FSB-ripoff-overcharging-unintelligible-inadequate-customer-s-113556. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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