desperate
  • Report: #1021436

Complaint Review: ODesk

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  • Submitted: Thu, February 28, 2013
  • Updated: Thu, February 28, 2013

  • Reported By: travelguy — Longwood Florida United States of America
ODesk
Internet United States of America

ODesk Deceptive Practices, Don't Support the customer , Internet

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Had a contract with a person on odesk to design a webpage. I had provided detailed requirements, and made the contractor repeat the requirements back to me so I knew he understood what I was asking for.

Bottom line, I paid the contractor a milestone payment to release the work on my server so I could go through it, and the website did not comply with the requirements.

I asked for a refund, and the contractor refused. I filed a complaint with ODesk sine they are the ones I paid, and they processed the credit card and they are refusing to give me a refund, because they say they do not warrant the use of fixed price contracts on their system. This is the first time I have heard of this.

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This report was posted on Ripoff Report on 02/28/2013 07:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/ODesk/internet/ODesk-Deceptive-Practices-Dont-Support-the-customer-Internet-1021436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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