ED Magedson – Founder
OEM Auto Partz18803 Studebaker Road Cerritos, California USA
OEM Auto Partz Cerritos Dodge Chrysler Jeep Ram Horrible Customer Service and Won't Accept Returns for Overpriced Items Cerritos California
I ordered a car part from them and they have zero customer service skills. My wife found the same part at another place for less than half of the price. I asked if I could return the item, but then they told me it was special ordered. They never mentioned anything about that when I first bought the part. This part cost me over $400 and now I can't return it. I asked what they suggest and they said to return the $160 part and keep the $400 part. Why would I be ok with losing $240???
They didn't even want to think about helping me. I would never order from these guys again. They are dishonest and they don't know what customer service is. Even when I called, the guy who answered to phone sounded like i was bothering him. Way to go. That's a great way to turn customers away.
This report was posted on Ripoff Report on 06/03/2014 12:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/OEM-Auto-Partz/Cerritos-California-90703/OEM-Auto-Partz-Cerritos-Dodge-Chrysler-Jeep-Ram-Horrible-Customer-Service-and-Wont-Accep-1151853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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