- Report: #1103587
Report - Rebuttal - Arbitrate
Complaint Review: OMG Tech Help
OMG Tech Help2855 S Congress Avenue Delray Beach, Florida USA
OMG TECH HELP . COM CLOSED DOWN November 12, 2014 FTC Closes down | Federal Trade Commission TEMPORARY RESTRAINING ORDER and the State of; Florida have filed a Complaint for Permanent Injunction
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The offices of OMG Tech Help are presently closed. Information is available via this website, which will be expanded and updated as additional information becomes available. On November 10, 2014, the Federal Trade Commission and the State of Florida filed a Motion for a Temporary Restraining Order (TRO) against OMG Tech Help LLC and certain related entities. Read more here.. http://omgtechhelp.wix.com/omg-tech-help
Federal Trade Commission TEMPORARY RESTRAINING ORDER
Plaintiffs; the Federal Trade Commission (“FTC” or the “Commission”) and the State of; Florida have filed a Complaint for Permanent Injunction and Other Equitable Relief pursuant to; Sections 13(b) and 19 of the Federal Trade Commission Act (“FTC Act”); 15 U.S.C. §§ 53(b); and 57b; the Telemarketing and Consumer Fraud and Abuse Prevention Act (“Telemarketing; Act”); 15 U.S.C. §§ 6101-6108; and the Florida Deceptive and Unfair Trade Practices Act; (“FDUTPA”); Fla. Stat. 501.201 et seq.; and have moved; pursuant to Federal Rule of Civil; Procedure 65(b); for a Temporary Restraining Order; Asset Freeze; Other Equitable Relief; and; for an Order to Show Cause Why a Preliminary Injunction Should Not Issue against Defendants; Boost Software; Inc.; Vast Tech Support; Rhonda Martin - Martin Consulting,LLC <firstname.lastname@example.org>; OMG Tech Help; Rhonda Martin - Martin Consulting,LLC <email@example.com>; Success Capital; Rhonda Martin - Martin Consulting,LLC <firstname.lastname@example.org>; Jon Paul Holdings; Rhonda Martin - Martin Consulting,LLC <email@example.com>; Amit Mehta; Elliot Loewenstern; Jon-Paul Vasta; and Mark Donohue.
Federal Trade Commission website
Plaintiffs have sufficiently demonstrated that the Defendants Boost Software, Inc.,
Vast Tech Support, LLC, OMG Tech Help, LLC, Success Capital, LLC, Jon Paul Holdings,
LLC, Amit Mehta, Elliot Loewenstern, Jon-Paul Vasta, and Mark Donohue have engaged in and
are likely to engage in acts or practices that violate Section 5(a) of the FTC Act, 15 U.S.C. §
45(a), the FTC’s Trade Regulation Rule entitled “Telemarketing Sales Rule” (“TSR”), 16 C.F.R.
Part 310, and Section 501.204 of FDUTPA, and that the FTC and the State of Florida are
therefore likely to prevail on the merits of this action;
Plaintiffs have sufficiently demonstrated that immediate and irreparable harm will
result from the Defendants’ ongoing violations of Section 5 of the FTC Act, the TSR and Section
501.204 of FDUTPA unless Defendants are restrained and enjoined by Order of this Court;
Plaintiffs have sufficiently demonstrated that immediate and irreparable damage
to this Court’s ability to grant effective final relief for consumers, including monetary restitution,
rescission, disgorgement or refunds, will occur from the sale, transfer, or other disposition or
concealment by Defendants of their Assets or records if Defendants are provided with advance
notice of this Order, and that therefore in accordance with Fed. R. Civ. P. 65(b), the interests of
justice require that this Order be granted without prior notice to Defendants. Thus, there is good
cause for relieving the FTC and the State of Florida of the duty to provide Defendants with prior
notice of the FTC and the State of Florida’s application;
============== END ===============
OMG Tech Help OMG Tech Support Help Disabled my Business for Two weeks and Counting Delray Beach Florida
Good afternoon. I wanted to take some time to comment on my horrific experience with OMG Tech Support that still continues to this day. On November 17th, I was attempting to install additional music production software on my lightening fast home computer. As expected with this kind of software, I ran into an installation issue. Upon researching the issue, I came across OMG Tech Support.
I connnected with these guys and was told by a Salesperson that I could get this problem resovled and even get a tune up on my machine for $350. I was told that they could gain remote access to my machine and do a tune-up that would take a few days. I agreed and I wish I never ran into these folks.
Two days into the tune-up, I come home to find my comupter is completely offline. My internet was completely knocked out. And, to this day, it is still out. I had several tech folks call me, none of which seemed that knowledgeable. In additon, I had two of them hang up on me and even go so far as to question my knowledge of how computers work. In general, these tech contacts seemed very, very unprofessional. No one seems to be on the same page. Folks call and ask me the same series of questions. I ended up feeling like I was working for them as opposed to them serviding my account. I do account management and tech support for a living so this was very alarming to me.
I also found it alarming that a tech person told me "the work order I have says your computer was freezing and you wanted to uninstall Norton security." I never agreed any of that and I never said my cimputer was freezing. The lack of communication is alarming.
After spending close to threee hours with tech folks running me in circles, I demanded a refund. Keep in mind that I had to request and was promised this refund no fewer than six times. To this day, I still have yet to receive a receipt for service or evidence of my refund.
My internet is still out as well. I was simply told "sorry for the inconvenience." I have a music production business I am trying to get off the ground and that has been stalled for two weeks thanks to OMG Tech support. This company has had a material effect on my business and I hate this company for that. I despise this company. In addition, my software problem is still not resovled and my computer runs significantly slower to the point that it is essentially broken. My computer is in much worse shape than before I hired them.
Keep in mind that their tech people tried to blame me for the issue. The time and money I have lost with them is unaccpetable. As amends are not made, I am considering legal action at this point. They broke my computer and have yet to make amends. I have to stay calm even when I write this. I am furious to this day and I have had to call Best Buy with hopes that they can fix what OMG Tech Support broke. And I am paying Best Buy as well. I hate this company with a passion and I am determined to make sure amends are made. I am not letting this issue go until a resolution is complete.
This report was posted on Ripoff Report on 12/02/2013 10:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/OMG-Tech-Help/Delray-Beach-Florida-33445/OMG-TECH-HELP-COM-CLOSED-DOWN-nbspNovember-12-2014-FTC-Closes-down-Federal-Trade-Co-1103587. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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