- Report: #283139
Report - Rebuttal - Arbitrate
Complaint Review: ONREBATE
ONREBATEWWW.ONREBATE.COM Nationwide U.S.A.
ONREBATE REBATE DENIAL Miami Florida
*UPDATE Employee: customer assitance
*UPDATE Employee: PLEASE CALL OUR CUSTOMER SERVICE NUMBER FOR FURTHER PROCESSING.
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Well, first thing I did not receive an email, for if I had it would not have taken so long to approach ONREBATE. I proceed to call ONREBATE and talked to someone there that was pretty firm about me not getting my rebate - they also noted that an email was sent to me of which I had 30 days to resubmit. However since my 30 days were long past, it was now to late to get my rebate. I told the person that I did not receive any emails from ONREBATE. Again I was told I would not be able to get my rebate.
I asked to talk to the supervisor, after much going back and forwarded I provided them with my work number looking forwarded to a return call. However I never heard from anyone. After further review of the documents that I sent, I will admit that I sent something else that I thought was the code and not the UPC. Oops my bad! However, if I had been sent an email as they had said I would have at least had the opportunity to resubmit my documents!
This report was posted on Ripoff Report on 11/05/2007 07:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/ONREBATE/nationwide/ONREBATE-REBATE-DENIAL-Miami-Florida-283139. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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