This is 'LIVED IN AZ" also, a VICTIM of HIT WEB DESIGN AND/OR HERITAGE WEB TECHNOLOGIES. Please read other posts placed by me. After asking for my money back AND because of all of what other people have experienced with them have been.. Not unreadable right?! The customer has no recourse they STICK IT TO YOU.
I am currently being told by Hit's operation manager that "they are in essence upset with me and are telling me that Unless I take back all the following (POSTS) out of the complaint forums... I will NOT see my site/files etc., AND furthermore that they are monitoring what I say on these posts. And because of what I have posted ... I will not get the website I paid $1000 for. The name (DOMAIN NAME) I came up with and I am known by in my business. And will not get my files, graphics, etc. This is their proposal to me:
IT IS NOT RIGHT, IT IS NOT FAIR THAT THEY HOLD YOU HOSTAGE WITH SCARE TACTICS such as THEY WILL CHARGE ME EXTRA IF I DO A CHARGE BACK/and for every charge back I file. OR I'LL END UP PAYING LEGAL FEES. ETC,
*** to retract all of my "negative posts" against their company/employees/officers/etc., etc. AND POST AN "APOLOGY"???? SAYING "AMICABLY RESOLVED"
***WILL NOT RECEIVE ANY MONEY WHAT SO EVER!
***will sign a contract ending our business AND THAT they will hand over all my files, graphics, and release my domain name. BUT when I answered their (Matt Nelson QCA) email that I will also, put my conditions too... "THAT I WANT in the contract A WORKING SITE" AND ONE that is released to me... in it's entirety ..not "owned by HIT WEB DESIGN. I am told that they will NOT make any promises or guarantees. And will NOT include that in the NOT even "that they will NOT MAKE any PROMISES if in fact that "it may not work" that the site may be INOPERABLE. They also, mention "we don't know if the hosting/servicing company you go with will be "ethical" or legit and may not be able to work with their site. UNBELIEVABLE!!
***That I will NOT discredit against them to any affiliations such as the BBB, attorney general, lawyers, media, etc.
***That I will IN other words, BE OUT OF MY MONEY ENTIRELY, NOT HAVE A WORKING SITE, AND THREATS THAT IF I defend my point on any level THAT i will also, see other charges and lawyers fees.
I don't know about you all out there. But, I am beginning to read and see that most of you out there are INDEED afraid of this company. ENOUGH that you have settled for their scare tactics and their unethical practices. THAT HIT HAS CORNERED YOU and talked you into signing this "sleezy" agreement and one sided.
And if that was not enough, at the end after all this AGRAVATION, FINANCIAL SACRIFICE, LOST MONEY IN THE INTERIM OF THESE HUGE GAPPING HICCUPS AND FAILURES TO DELIVER A DONE AND COMPLETED PROJECT. You TUCK YOUR TAIL between your legs and WALK AWAY.... C'MON PEOPLE WAKE UP IT'S THE PRINCIPLE.......PRINCIPLE....... IT'S YOUR HARD EARNED MONEY..... WHERE'S THE CLASS ACTION LAWSUITS?????WHERE????? HIT, if you're reading this.... COUGH UP OUR MONEY... and BE ETHICAL AND DO WHAT'S RIGHT.....
I am not signing YOUR CONTRACT TO ALLOW YOU TO SCREW ME PRIVATELY IN MY OWN HOME/OR OFFICE.!!! I AM NOT GOING TO GO AWAY. I will make sure your COMPANY IS HELD ACCOUTABLE....or at least be a part of the work in progress TO HAULT your business practices. ITS THE PRINCIPLE OF THINGS GUYS.. I could have sworn I FELT THAT I WAS BEING SCREWED BY THE WELL KNOWN "NIGERIANS" BUT, IM BEING SCRWED BY OUR OWN PEOPLE HERE IN THE UNITED STATES OF AMERICA...... I WILL TAKE IT ALL THE WAY BECAUSE I AM ANGRY and APPAULED BY YOUR ACTIONS OF UNETHICAL BUSINESS PRACTICES AND YOUR FAILURE TO MAKE THINGS RIGHT WITH YOUR CUSTOMER!!