• Report: #965905

Complaint Review: OPTIMART, INC

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  • Submitted: Wed, November 07, 2012
  • Updated: Mon, November 12, 2012

  • Reported By: Dianna — Zephyrhills Florida United States of America
OPTIMART, INC
4399 35th Street North St. Petersburg, Florida United States of America

OPTIMART, INC J. Scott Payne, Registered Agent OPTIMART unable to make eye glass eyes with a required 'slaboff'. St. Petersburg, Florida

*Author of original report: Issued Resolved

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My script called for a slaboff in the left lens. Twice OPTIMART attempted to make the lens.

Their first attempt resulted in 'cross eye' vision. The second attempt had me seeing 'split' words.

OPTIMART was adamant the lens was accurate. The issue was pressed at which time OPTIMART suggested alternatives to the prescribed script. Purchase two pairs of glasses, one for reading the other for distance or removal of the slaboff to see if it was actually needed.

Obviously OPTIMART was unable to satisfactorily make the lens. The script was taken to another opticial center with good results.

OPTIMART refused the reimburse $517.00 for the lens.


This report was posted on Ripoff Report on 11/07/2012 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/OPTIMART-INC/St-Petersburg-Florida-33714/OPTIMART-INC-J-Scott-Payne-Registered-Agent-OPTIMART-unable-to-make-eye-glass-eyes-wit-965905. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Issued Resolved

AUTHOR: Di - (United States of America)

The Zephyrhills OPTI-MART issued a refund Monday, November 12, 2012.  The employees of the Zephyrhills store were always pleasant.  The issue was not with them but with their No-Refund policy.

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