- Report: #913648
Report - Rebuttal - Arbitrate
Complaint Review: O'Rielly Auto Parts
O'Rielly Auto Parts101 S Highway 97 San Springs, Oklahoma United States of America
O'Rielly Auto Parts Mike Manager in Sand Springs BEWARE ULTIMA alternators, starters etc Sold at O'Riellys San Springs, Oklahoma
*Author of original report: O'rielly Automotive in Sand Springs
*Consumer Comment: It's probably your car!
*Author of original report: Update on store #353 District Manager
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I researched the product Ultima and countless hits off the internet came back with complaints about people saying beware don't buy alternators, starters etc from Orielly auto Parts. How O'Riellys company cancarry a product which they should know by now from all the complaints I have reviewed on the internet is second rate, is beyond me. I am the one stuck with the huge charges with mechanic bills for replacing the alternators.
I wasn't going to take another chance and have another alternator from Ultima that Oriellys carries put in my car so I purchased a brand new one from Napa and the car is running just fine now. I don't understand why the O'Rielly store manager at Sand Springs in Oklahoma will not return my calls. I have not been rude and inappropriate in any way to give him the excuse to refuse to call me. I don't have the original.
I would appreciate returning this last alternator that was bad from the start and would like a refund for it. I know its a long shot trying to ask for compensation for all the monetary cost of labor putting these faulty low grade alternators in my car but I feel O'Rielly Automotive company should help with a percentage of that cost, I would be very grateful that they would do the honest and polite thing by helping me absorb that cost also. Needless to say, i am very disappointed with my experience from Orielly auto parts concerning the purchase of the alternator and the replacements that were bad. This has been a serious nightmare of a purchase. pass this on to who ever has had problems with O'Riellys about issues like this.
If you are planning on buying a product like this from O'Riellys, go somewhere else. Do your research Like I should have done in the first place concerning these Automotive Retail part stores and their products they carry.
I would appreciate a little consideration concerning this matter and would appreciate o'Riellys Automotive company standing behind its statement of customer satisfaction. This has been a night mare for me and being on disability it has also been a major cost that has been extremely difficult for me to handle. Bruce From Tulsa, Sand Springs Area.
This report was posted on Ripoff Report on 07/17/2012 10:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/ORielly-Auto-Parts/San-Springs-Oklahoma-74063/ORielly-Auto-Parts-Mike-Manager-in-Sand-Springs-BEWARE-ULTIMA-alternators-starters-etc-S-913648. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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