• Report: #1052102

Complaint Review: OTL Scoresense

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  • Submitted: Sun, May 19, 2013
  • Updated: Sun, May 19, 2013

  • Reported By: Anonymous — Buzzards Bay Massachusetts
OTL Scoresense
Internet USA

OTL Scoresense They STOLE money from our account without our permission or any warning. Internet

*UPDATE Employee: ScoreSense

*UPDATE Employee: ScoreSense

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My husband used scoresense.com to get a credit report. The site mentioned that there would be a withdrawl of $1.00 from our account with promise to return the dollor, which they did. The site never mentioned there would be an additional withdrawl of $29.95, which came out a few days after using the site.

My husband never gave permission for any money to be withdrawn other than the $1.00. I am in the process of trying to get the money refunded to our account by the company, but has so far has been unsuccessful. 


This report was posted on Ripoff Report on 05/19/2013 10:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/OTL-Scoresense/internet/OTL-Scoresense-They-STOLE-money-from-our-account-without-our-permission-or-any-warning-I-1052102. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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#2 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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