Complaint Review: OXYGEN FOR WINDOWS AND MAC MACHINES - Internet
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- Author Not Confirmed
- OXYGEN FOR WINDOWS AND MAC MACHINES INTERNET Internet India
- Phone: 855.662.1083
- Web: OWMM.COM
- Category: Internet Fraud
OXYGEN FOR WINDOWS AND MAC MACHINES OWMM TECHNICIANS THAT HAVE NO IDEA WHAT TECHNICAL SUPPORT MEANS.... Internet
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I CONTRACTED A "TROJAN" IN MY LAPTOP. SO I WENT ONLINE TO FIND A SERVICE TO REMOVE "TROJANS" THAT SPECIFICALLY SERVICED MICROSOFT AND WINDOWS PROGRAMS. I WAS DIRECTED TO "OWMM"...WHICH STANDS FOR ...OXYGEN FOR WINDOWS AND MAC MACHINES. I SPOKE WITH A MANAGER AND TOLD HIM THE PROBLEMS I WAS HAVING DUE TO CONTRACTING THIS "TROJAN"...MANAGER QUOTED ME A PRICE FOR 1 YEAR OF SERVICES THAT WOULD REPAIR "ALL ISSUES" WITH MY LAPTOP FOR $199.99...WHICH ALSO CAME WITH 5 YEARS OF SECURITY TOOLS TO PROTECT MY PC FROM EVERYTHING OUT THERE... ALSO INCLUDED WAS 24/7 TECHNICAL SERVICES (PHONE OR HOME SERVICE) SO WITH ALL THAT INCLUDED IT SEEMED LIKE A GOOD DEAL. I IMMEDIATLY UPON JOINING WAS GIVIN A TECH TO TALK WITH THAT WOULD RESOLVE ALL MY ISSUES. THE TECH I WAS GIVIN WAS NOT VERY INTELLIGENT AND AS SOON AS I BROUGHT TO HIS ATTENTION THAT I KNEW MORE THAN HIM...HE STOPPED TALKING TO ME AND PUT A MGR ON THE PHONE...THE MGR OF COURSE STATED MAYBE HE WASNT THE BEST...BUT WOULD HAVE A TECH 5 TECHNICIAN CALL ME THE FOLLOWING DAY AND FIX ALL MY PROBLEMS THAT THEY CLAIMED THEY COULD FIX...
THE NEXT DAY...NO CALL....SO I EMAILED OWMM BECAUSE EVERYTIME I TRIED TO CALL THE 24/7 NUMBER THEY GAVE ME FOR TECH SUPPORT...I SIMPLY GOT AN ANSWERING MACHINE THAT TOLD ME TO HOLD ON AND SOMEONE WILL BE RIGHT WITH YOU...I HELD ON FOR 25 MIN.... THEN I HUNG UP.....MY EMAIL GAVE THEM 24 HRS TO FIX MY ISSUES OR I WAS PUTTING A STOP PAYMENT ON SERVICES..... I NEVER HEARD FROM ANYONE...SO I STOPPED PAYMENT...3 DAYS AFTER STOP PAYMENT MY PHONE RANG OFF THE HOOK WITH OWMM TECHS TRYIN TO REACH ME...I GOT ON THE PHONE WITH A MGR TO STOP PHONE CALLS FROM COMING IN...MGR BEGGED ME TO GIVE THEM ANOTHER CHANCE AND THEY WOULDNT CHARGE ME TILL ISSUES WERE ALL REPAIRED AS PROMISED...I SAID OK ...PUT A TECH 5 ON AND LET ME SEE HOW SMART HE IS...
A TECH 5 GOT ON THE PHONE AND STATED...OK...YOUR HAVING PROBLEMS WITH YOUR ADOBE???
I HUNG UP!!!......LAST CHANCE FINALIZED!!!
THIS COMPANY WAS CALLING ME FROM INDIA....REPRESENTING "WINDOWS & MAC MACHINES"....
GO FIGURE???
OWMM SHOULD STAND FOR: ORIGINALLY WERE MANURE MAKERS.....
BECAUSE THATS THE QUALITY OF THERE SERVICE....MANURE....NOT OXYGEN!!!
This report was posted on Ripoff Report on 07/11/2013 04:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/oxygen-for-windows-and-mac-machines/internet/oxygen-for-windows-and-mac-machines-owmm-technicians-that-have-no-idea-what-technical-sup-1066312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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