• Report: #575387

Complaint Review: Oak Express Furniture Row Outlet

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  • Submitted: Sat, February 27, 2010
  • Updated: Thu, March 03, 2011

  • Reported By: MJ — Toledo Ohio United States of America
Oak Express Furniture Row Outlet
1200 East Mall Dr, Holland Holland, Ohio United States of America

Oak Express Furniture Row Outlet Furniture Row defective, substandard, table and chairs Holland, Ohio

*UPDATE Employee: Have you contacted the manager?

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I bought an expensive dinette, $1400 that was supposed to be solid ash and slate.  After just a few months the center panels started flaking off paint.  This is supposed to be solid ash so you would expect it to be stained and not painted.  We paid a significant amount of money and it already looks like junk!

The leg cracked within the first six months too.  We are genuinely disappointed and hope to help other consumers who are considering buying Oak Express- go somewhere else!  Their products are substandard and over priced.


This report was posted on Ripoff Report on 02/27/2010 06:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Oak-Express-Furniture-Row-Outlet/Holland-Ohio-43528/Oak-Express-Furniture-Row-Outlet-Furniture-Row-defective-substandard-table-and-chairs-Ho-575387. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Have you contacted the manager?

AUTHOR: JB - (United States of America)

I am a Manager at Furniture Row in an other state and we believe in our products. If you have an issue, just call the store and they WILL take care of it, guaranteed. If you do not want to directly speak with them go to www.furniturerow.com and click "make a comment" and it will be resolved.
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