- Report: #1040122
Report - Rebuttal - Arbitrate
Complaint Review: Oak Hill Enterprises
Oak Hill Enterprises1242 Oak Hill Rd Ulster, PA 18850 Internet United States of America
Oak Hill Enterprises Oak Hill Ventures Horrible Customer Service!!! Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Jon Unruh is HORRIBLE to deal with, I will NEVER purchase anything from Oak Hill again!!! I paid $15 to have an item shipped to me. When the mailman delivered it, he said the postage paid was $5.86 SHORT, so I had to pay $5.86 or send it back, I figured I would pay it and get reimbursed (I figured it would be no problem). Jon ONLY used $5.44 (of my $15 shipping fee) to ship my item.
I told Jon what had happened and he WOULD NOT reimburse me the $5.86 that I had to pay ON TOP of the $15 he originally charged me.
When I explained to him that he only paid $5.44 of $15 to ship the item to me, I asked him what happened to the remaining $9.56 that I paid him. Jon had no response. I told him that I wanted to talk to the owner. Jon hung up on me. I called back 10 times, each time, Jon hung up on me. I told him that I would keep calling back until I talked to the owner or got reimbursed for the $5.86. At that point (2 hours and 10+ calls to Jon), he finally agreed to reimburse me.
2 days later, my card was reimbursed for $5.50 NOT $5.86. Now I know that 36 cents is not a lot of money, but this is the type of person and manager that Jon Unruh is!!!
Dealing with Jon is a JOKE, and he just lost a repeat customer over $5.86!!!
This report was posted on Ripoff Report on 04/02/2013 04:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Oak-Hill-Enterprises/internet/Oak-Hill-Enterprises-Oak-Hill-Ventures-Horrible-Customer-Service-Internet-1040122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.