- Report: #931436
Report - Rebuttal - Arbitrate
Complaint Review: Oakmonte Village at Lake Mary
Oakmonte Village at Lake Mary1021 Royal Gardens Circle Lake Mary, Florida United States of America
Oakmonte Village at Lake Mary Looked at Oakmonte Village-Lake Mary with my parents and after a nice tour and happy hour they sat us down and gave us the "Think you're good enough" sales pitch." It was obvious that they cared more Lake Mary, Florida
*UPDATE Employee ..inside information: A Picture is Worth A Thousand Words! www.oakmontevillage.com
*Consumer Comment: Treating mom like family
*REBUTTAL Owner of company: Oakmonte Villag
*General Comment: Luxury Living at Oakmonte Village!
*Consumer Comment: Oakmonte Village
*Consumer Comment: RIDICULOUS !
*Consumer Comment: High Praise for Oakmonte Village
*General Comment: I love oakmonte!!!!
*Consumer Comment: I love Oakmonte Village!!!!!!!!
*Consumer Comment: Oakmonte Village is a great place to live
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The salesperson showed my parents and I an apartment model and quoted us $2500 for the unit per month. When we went back a second time, after my parents had thought about it for a few weeks, and then had their hearts set on the place, the price suddenly jumped to $3500 a month and they not only wouldn't budge. This is the classic bait and switch. The manager acted like he had no knowledge of the original price when I demanded to speak to him. In fact he was kind of nasty. We got it in writing and are currently considering a law suit for baiting and switching. AND the second time we were taken into "the wrong" unit by accident, after the salesperson held the door open and waved us in, only to be quickly whisked away, once he entered and it obviously smelled like urine--it clearly had not been cleaned in months.
Oakmonte Village is also committing fraud by promising services they clearly do not intend to deliver. They promise an on-site medications specialist and there is no one in the role. They have no clear activities coordinator, and Oakmonte Village does not adhere to a schedule for any activities, which they promise for their elderly residents. The only activities they appear to engage is a cheap entertainer who sings kareoke one night a week and they take residents on a mini-bus two days a week to a strip mall. They do nothing for their residents. They provide a grande facade, non-existent services and they are baiting and switching their residents on all fronts.
After talking to residents who live there the care is non-existent once you move in.
This report was posted on Ripoff Report on 08/23/2012 08:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Oakmonte-Village-at-Lake-Mary/Lake-Mary-Florida-32746/Oakmonte-Village-at-Lake-Mary-Looked-at-Oakmonte-Village-Lake-Mary-with-my-parents-and-af-931436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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