I have owned my home for almost two years now. these people have put me through pure hell. I am a single parent of two, and I have been a little bit late on payments, but the way they treat you is unforgettable. they have had me cring on the phone several times. I found this website trying to get a hold of them to talk about when I can make my next payment, and I am so glad I did! I want everone to know how these people work. Right now I am one month behind and I had just made a payment the other day. When I made that payment, they said,"well, where is Januarys?"
I have been told I should go to the salvation army by them, They also told me that I was tresspassing on property that belonged to them and to vacate the home immediatly, or they were going to send the sheriff's department out to put a pad lock on my door. they said, you better just give it up, you can't afford this home.
I told them that I would make a payment on monday and that wasn't good enough. I had to have it on Friday or I might as well go to the homeless shelter. I told them, "I have 2 kids and everything but she interrupped me and said,"don't call here wanting sympathy!""Don't even call here again if you don't have your payment on Friday!!!" they said ,"your like the little boy who cryed wolf!!!! Vacate our home!!! I will have to say that I would understand if I was like 3 months pass due but I'm only 1 month late!!! I am going to contact the better business people, and I hope that some other people join me.They need to STOP TREATING PEOPLE LIKE THIS! WE ARE HUMAN BEINGS!!!!! I have to deal with these people for five more years, and Iwshed I didn't!!!
I am going to start taping every conversation I have with these people, and I suggest that if there is other people like me, do the same thing. WE DON"T HAVE TO TAKE THIS ABUSE!!!!!!!
MISTREATED AVERAGE AMERICAN FROM WEST VIRGINA!
Crab Orchard, West Virginia