This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Only two months after I bought this I-pod, it started having problems and now it's completely dead. I contacted Ocean Reef Electronics (I bought it through Amazon) and they said that they only will accept returns for 30 days after purchase. This I-pod was a more expensive replacement I-pod that I purchased from them because the other one CAME defective. It is really unfair that after paying $100 the I-pod only works for a couple of months. "AJ" (the Supervisor I spoke to at Ocean Reef Electronics) kept repeating that he could understand why I was "frustrated" but said it was a "for-profit company" and that they would not make any exceptions. He said if he made an exception for me he would have to make exceptions for "everyone else" but then said that almost all of the people who have bought these refurbished I-pods have no trouble with them, so I don't understand why he mentioned he would "have to make exceptions for everybody." 30 days is way too short for a refurbished, and in this case defective, I-pod. "AJ", along with a woman who answered the phone several times when I tried to get information about the company, refused to give me the name of anyone else I could take my case to. The last time I called I asked if the number I was calling was in Nashville and they said "we're not at liberty to give out that information." I agree with the other filer on this site about Ocean Reef: shame on them AND Amazon for treating customers this way.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.