- Report: #903675
Report - Rebuttal - Arbitrate
Complaint Review: Ocean Reef Electronics
Ocean Reef ElectronicsInternet United States of America
Ocean Reef Electronics defective ITouch Internet
I tried to reset it back to the factory settings and that still did not solve the problem. The Itouch will not connect to Itunes and will not accept any music. It is basically worthless.
The company will not do anything about it because it has a 30-day return policy. I understand the policy but it is extremely frustrating that I spent over $100 on a defective product. Ocean Reef told me to take the Itouch to be repaired but I am not in a position to spend more money on a product that should not be broken in the first place.
I have owned several Ipod products and they have all lasted at least 2 years. 2 months for a product I spent over $100 on is unacceptable.
I would not recommend buying anything refurbished from this company.
This report was posted on Ripoff Report on 06/27/2012 11:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ocean-Reef-Electronics/internet/Ocean-Reef-Electronics-defective-ITouch-Internet-903675. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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