• Report: #434228

Complaint Review: Ocwen Loan Services

  • Submitted: Sat, March 14, 2009
  • Updated: Sat, March 14, 2009

  • Reported By:Monmouth County New Jersey
Ocwen Loan Services
www.ocwen.com Orlando, Florida U.S.A.

Ocwen Loan Services Raised Interest Rate - Can never talk to anyone Orlando Florida

*Consumer Suggestion: They can't do that!

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After looking into refinancing and not wanting to incur closing costs etc I had decided to stay with Ocwen for the time being. I too have not been able to get help when I need it and when I do get someone on the phone it routes to India.

In looking at my current monthly statement my interest rate has gone from 7.49 to 7.74 with no notice. I signed a fixed rate loan with Fidelity who has since gone bankrupt.

I am scared reading these reports and it's even worse when there is no place to turn for help or advice. I am going to try to get Ocwen to lower my intrest rate to what I qualified for with another company - but after reading what everyone is going through I don't have high hopes.

I think Ocwen is a terrible company - they seem sneaky and don't offer helpful alternatives for people who need them.

Sherry
Monmouth County, New Jersey
U.S.A.

This report was posted on Ripoff Report on 03/14/2009 01:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ocwen-Loan-Services/Orlando-Florida-32878/Ocwen-Loan-Services-Raised-Interest-Rate-Can-never-talk-to-anyone-Orlando-Florida-434228. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

They can't do that!

AUTHOR: Debbie - (U.S.A.)

My name is Debbie. I live in Longwood Florida. I am a licensed mortgage broker. Your lender CAN'T change your interest rate if you have a fixed rate. Do you know where you original note from the lender is? You can have a forensic audit done on your loan. You would have to hire an attorney to do that though. Please email me @ dryan2@cfl.rr.com, and maybe if you can explain more of your situation to me, I can find someone to help you. Your lender (even if someone else has taken over the servicing of your loan) cannot change the terms of the original note!!!!
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