- Report: #1151665
Report - Rebuttal - Arbitrate
Complaint Review: Ocwen Loan Servicing LLC
Ocwen Loan Servicing LLC1661 Worthington Rd, Ste 100 West Palm Beach, Florida USA
Ocwen Loan Servicing LLC Ocwen adds rogue, unwritten "fees" monthly to my mortgage payment, so I am never caught up,I am over 70 years West Palm Beach Florida
*Consumer Suggestion: KNOW YOUR RIGHTS...YOU HAVE RIGHTS!!!
*Author of original report: Thank you for replies to my report.
*Consumer Comment: Been there doing that
*Consumer Comment: How are you paying these fees?
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First, Ocwen took over my mortgage in 2012 from GMAC. Ocwen sends me repetitious paperwork as often as twice daily.
Second, Ocwen demands numerous extra fees verbally on the phone yet never in writing.
They told me I owed them fees for "driving by my house" supposedly to check quality every 30 days or more whenever they see fit. I am not in foreclosure. I got behind in January 2014 due to hospitalization and car accident. However, as of May 29 I am caught up on payments. However, I am told on June 1, that I owe more fees for "transfer" - $78. in 2013. And $153.00 for unspecified "fees."
I already paid all the fees that I was told about in April and May 2014 but they keep adding on more over the phone and I can never be caught up..They never tell all the fees even when I ask, only after I have made the
payment then they reveal more fees due.
Third,I receive harrassing phone calls from Ocwen (same phone number) demanding I pay "taxes" or they
will come to my job and arrest me! When I ask Sharif Khan (my Ocwen rep) he says they are not calling me
as my taxes are included in escrow/monthly payment. However, I continue to receive calls from Ocwen and often lately no one speaks, just silent.
Fourth, my loan modification is going nowhere as they demand the same paperwork over and over for more than a year.
I feel I am being preyed upon as I am 70 years. They continually send me letters regarding bankruptcy and foreclosure, although I am not in either program. I need major help. Ocwen is financially killing me.
This report was posted on Ripoff Report on 06/02/2014 09:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ocwen-Loan-Servicing-LLC/West-Palm-Beach-Florida-33409/Ocwen-Loan-Servicing-LLC-Ocwen-adds-rogue-unwritten-fees-monthly-to-my-mortgage-paymen-1151665. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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