- Report: #346967
Report - Rebuttal - Arbitrate
Complaint Review: Ocwen Loan Servicing
Ocwen Loan Servicing12650 Ingenuity Dr. Orlando, Florida U.S.A.
Ocwen Loan Servicing - Aegis Mortgage Co. mortgage companies Orlando Florida
*Consumer Comment: Are we being RAPED from both sides?
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Over 6 months, our interest rate sky-rocketed to 13.5%. Ocwen told us it was because we were behind (had a hardship and got a month behind, but were still making payments to them for the entire next 2 months and actually catching up).
As we were trying to catch up, we asked if they would refinance for a lower interest rate. They said absolutely not and that they were just a collection agency for Aegis.
We tried and tried to contact them and finally got some guy that could barely speak English. After trying to speak with him, he told me that they would work with us and send us a packet of paperwork. 4 days later, while we waited for the paperwork, we received a forclosure notice. After calling them and asking why, they informed me they decided to forclose instead of work with us.
We had to spend $1500 and hire a Loss Mitigation company to help us out of the forclosure.
Today, we were told by the Loss Mitigation firm that Aegis went bankrupt and Ocwen was our mortgage company. I thought they were just a collection agency for Aegis?
SO....Ocwen decided they are now going to work with us and offered us a loan restructure. after we sign the contract, they have reserved the right to add on all fees accrued from the original forclosure.
Don't need a law degree to know NOT to sign that one!
Nice, ay? If anyone has been through this or knows how we can get some justice, please let me know!!!
This report was posted on Ripoff Report on 07/02/2008 07:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ocwen-Loan-Servicing/Orlando-Florida-32826/Ocwen-Loan-Servicing-Aegis-Mortgage-Co-mortgage-companies-Orlando-Florida-346967. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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