- Report: #1041027
Report - Rebuttal - Arbitrate
Complaint Review: Ocwen Loan Servicing
Ocwen Loan ServicingWest Palm Beach, Florida United States of America
Ocwen Loan Servicing Ocwen Customer Service an Oxymoron West Palm Beach, Florida
*Consumer Comment: Head for the Hills
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I had 2 loans transferred over from Homeward Residential in Feb 2013. First off, nobody in Customer Service can speak English. Secondly, they are no help at all. They only repeat everything I say to them over and over. Put me on hold to "check details" of my account. Then come back with no info.
I have made numerous calls every week for over a month. Even faxed written payment confirmation docs to them with no return response. Asked to speak with Supervisor with no luck. Does anyone wear a suit in this company?
Finally realized I am dealing with suspicious characters. Deided to check reviews. Wow!! Its not my imagination. These guys seem to be a bunch of "polite" crooks. There is not even a way to communicate with their website. I am feeling helpless. The frustration is excrutiating. I am fearful of my credit and mortgage security. Any advise out there?
This report was posted on Ripoff Report on 04/05/2013 02:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ocwen-Loan-Servicing/West-Palm-Beach-Florida-33416/Ocwen-Loan-Servicing-Ocwen-Customer-Service-an-Oxymoron-West-Palm-Beach-Florida-1041027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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