• Report: #1155320

Complaint Review: Ocwen Mortgage

  • Submitted: Mon, June 16, 2014
  • Updated: Mon, June 16, 2014

  • Reported By: Jon C in Phoenix, Arizona — Gilbert Arizona
Ocwen Mortgage
P.O. Box 4622 Waterloo, Iowa USA

Ocwen Mortgage Impac Mortgage Ocwen Mortgage, what a ripoff Scam Company!!! Waterloo Iowa

*Consumer Suggestion: KNOW YOUR RIGHTS...YOU HAVE RIGHTS!!!

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I had a mortgage loan with GMAC and everything was fine until my servicing was transferred to this HORRIBLE mortgage lender nightmare named Ocwen in March of 2013. When I opened my first statement, my loan amount was wrong, my payment was way higher and they had that I was over 15 months past due! My welcome letter was a "foreclosure notice" followed with many wrongful collection phone calls. The simply didn't care and when I spoke to them, I couldn't understand the person I was talking to and it was like talking to a brick wall. So, I applied for a loan modification with them and was told a few months later that I was denied. I went back to the original lender Impac Mortgage and after 5 painful months, I had a guaranteed modification approval letter in hand. However, after waiting 3 months for my documents that I needed to sign, I was told by Impac that Ocwen wouldn't allow this modification to go through and that (after I wrote a check for $1195 months before) I was denied and they would proceed with foreclosure...so, I complained over and over to Ocwen and once again applied for a loan modification. After waiting over 4 months, I was told by Ocwen (June of 2014) that I was denied as "I made too much money." This was even though I had an income reduction by 1/2 from 2012 to 2013 and documented it to them. One other thing to mention, I was told to order 3 appraisals and did so--all 3 were far less than what I owed and showed the property to be in fair to poor condition...so it was in their advantage to approve my modification as it would have been a complete financial loss for them should they foreclose. They kept my processing fee, I had a "guaranteed approval" in writing and I paid for and provided 3 appraisals that showed the property wasn't worth over my loan balance. Ocwen stalled me over and over again and got in the way of the approval from the original investor....they are a bunch of idiots and should be shut down immediately. What they have done to me is a crime, yet they continue to get away with actions like this over and over again. When is this ever going to stop. Today, I am told my home (that I personally designed and built over 12 years ago) is in foreclosure and that there is nothing they can do for me. Thanks Ocwen and thanks Impac Mortgage for ruining the American Dream. You are crooks and deceived me and will pay for this one way or another!


This report was posted on Ripoff Report on 06/16/2014 08:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ocwen-Mortgage/Waterloo-Iowa-50704/Ocwen-Mortgage-Impac-Mortgage-Ocwen-Mortgage-what-a-ripoff-Scam-Company-Waterloo-Iowa-1155320. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

KNOW YOUR RIGHTS...YOU HAVE RIGHTS!!!

AUTHOR: Dana Shafman at END Consulting - ()

Hi Jon C and other violated Ocwen customers,

I routinely look for posts to answer in hopes that it will not only bring optimism to those homeowners and borrowers in distress but also some basic information to assist in fighting the banks that are "too big to fail" but yet don't appreciate the bailout that we provided in their time of need.  The debt collectors like Ocwen and Nationstar are simply just scumbags but they can be beat at their own game too just like the big banks can be defeated.  

It pains me that you have fallen victim to the unfair, deceptive and abusive practices of Ocwen (the current biggest offender in the industry) but you do have rights and I would be more than happy to educate you as to how to fight for your rights.  My firm routinely seeks out complaints online so that we can educate as to how to fight back on our weekday show called "The Daily Complaint" where we review a complaint and how to tackle it successfully.  We reviewed your complaint on the show today if you would like to listen, click here.

Our firm presently has many files that we are working on at Ocwen with many more coming in daily complaining of the same servicing and RMA abuses such as yours.  In fact, I have at least a dozen cases in my office right now that we are working on that also have been applying for a loan modification for years with too many abuses and violations to specify here.  My firm requests all the documentation that the servicer (in this case it is Ocwen) produced/received during this period and we utilize those documents as leverage to file complaints against Ocwen for illegal business practices to beat them at their own game.  

You can contact me via email or website or via phone as I would be more than happy to contact Ocwen on your behalf since we speak with Ocwen on a daily basis to ensure the rights of our clients are not further violated.  In fact, END Consulting (my firm) is working with an Investigator for a NY Law Firm that is seeking participants for a class-action lawsuit against Ocwen (Nationstar possibly as well) for escrow violations for those of you reading now and in this situation; I can put you in touch with him immediately if you want to send me an email.

END Consulting is a full service strategic debt and credit consulting firm started in 2006 with expertise is debt negotiations coupled with an exceptional track record of strategic consulting to include the real estate industry with a formidable business foundation.  We have successfully assisted over 100 clients in the past year alone in achieving desired results with regards to their mortgage loan(s) by stripping down the validity of the debt and forcing the lender or servicer to work with our clients to provide ethical, legal and affordable mortgage workout solutions.  The results that we negotiated for our clients were not on the table for most when we took on the client as it took regulatory muscle and aggressive communication to achieve the desired debt restructuring resolutions.

I would be happy to elaborate for anyone as we always offer free consultation until we can determine if we can assist you to include contacting the bank and/or servicer for you for free to uncover the options that exist for you in this situation. You can reach me via email at Dana at ConsultingEND dot com or via the web at ConsultingEND dot com. I have had the pleasure of restructuring millions of dollars in debt and helping hundreds of homeowners...my firm is exceptional at what we do!

Every new beginning comes from some other beginning's END!

Dana (email Dana or Visit END)

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