- Report: #996691
Report - Rebuttal - Arbitrate
Complaint Review: Odenza Marketing Group
Odenza Marketing Group4664 Lougheed Highway Burnaby, British Columbia Canada
Odenza Marketing Group Andrew Gluck Lie and Rip Burnaby British Columbia Canada
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Unfortunately I couldn't make the cruise, so the cruise company, they gave me a $300 credit which was notarized, for future cruise.
In September I tried booking the cruise with Odenza, my travel agent Andrew Cluck, didn't use my cruise credit, and when I mentioned to him he said it's too late and Carnival the cruise company will give me a $100 on ship credit.
The flight he booked for us was the worst flight to Miami, a 6 hr flight end up being 13 hrs each way, with one stop on our way there and 2 stops on the way back. we also paid more for these flights than a direct flight would have been.
I am very disappointed with this company. I got ripped off more than anyone could imagine. I phoned the Carnival cruise line and they said the credit was applied to my booking, which is not true. I hate this company and will never ever work with them.
This report was posted on Ripoff Report on 01/14/2013 01:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Odenza-Marketing-Group/Burnaby-British-Columbia-/Odenza-Marketing-Group-Andrew-Gluck-Lie-and-Rip-Burnaby-British-Columbia-Canada-996691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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