- Report: #666884
Report - Rebuttal - Arbitrate
Complaint Review: Offerpal
Offerpal161 Mission Falls Dr Freemont, California United States of America
Offerpal Tapjoy Offerpal Does not Pay DirectTV points after completion of offer. Freemont , California
*General Comment: Now Tapjoy continues the scam tradition
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on 10/11/2010 i was surprised I did not get my points. so I went back to the offerpal to check on my status, and it said i had suspicious activity and asked me to fill out a form, I filled out the Form, and on 10/12/2010 it was back to normal, but still no points. By this time, my Direct TV was installed up and running fine. I went to the offerpal application and filled out a support ticked asking where my points went.
I was presented with an e-mail saying the following:
I need to send them information showing I completed the transaction. in which I did.
Then they sent me an e-mail that I would receive my point within 1 to 4 days once they confirm the offer was completed correctly.
1 week later, still no points, so I sent in another ticket on the same problem, and then they replied with:
We are having trouble communicating with the game interface and it is preventing us from awarding your points. They had escalated the matter, and I should have my points within 1 to 2 business days.
7 days later Still no points. I again filed a new form, this time they stopped responding. after many attempts, still no response. then last week the offer listed on with the word unable to communicate with application: from offerpal totally disappeared. no trace of it. leaving me with only my e-mails from offerpal as proof I spoke to them. Or even completed the offer altogether.
I have been not only Forgotten, but Left Feeling Robbed. I sent e-mails to offerpal, and still I am left with nothing.
I I looked up offerpal and DirectTV and found I was not alone with this kind of problem.
I am left Feeling I was scammed.
This report was posted on Ripoff Report on 11/30/2010 11:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Offerpal/-Freemont-California-94539/Offerpal-Tapjoy-Offerpal-Does-not-Pay-DirectTV-points-after-completion-of-offer-Freemont-666884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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