Office Depot Online Company will not honor online order with confirmation number Hampton, Virginia

In support of your case - (1) tHE PERSONNEL at office Depot are dishonest. (2) If the product you ordered on your computer  was advertised  as "online" , and you got a  confirmation, and then they retracted that order or confirmation based on the fact  that is was " in store" that is violation  of FTC regulations as possible false advertising or misleading advertising. In your case because you had the ad and confirmation # even more so the stress, to resolve  this problem, I would have gone to a legal aid   paralegal or a lawyer who takes people on a sliding scale, tell them that I am unemployed and for almost nothing sued them for hundreds of dollars because of my  situation. Normally I then would call corporate in Boca Raton, Fla and my  representative  would get me  a "free computer" + a $100-200 gift card to boot. Works for me with this company. Also teaches corporate a lesson, especially today when your dealing with scamsters right?  Also did you dispute the charge off your credit card? Also for your information, when you file a dispute your bank charges processing fees as well against their merchant bank. Which is why Office Depot I believe  is headed for Chapter 11 Bankruptcy sometime this year if they haven't already filed. No government bail like Wall street.  For example today I went to Office depot because I had a $60.00 free gift card. I walked intothe store on State college and Chapman in Fullerton, CA and there  was not one person in the store. The economy is down, again this company is headed or already is in big financial trouble as most retail outlets are in California.

Usually, I don't bother the store personnel , I  contact

                                        Office Depot  Corporate executive customer relations

                                        6600 North Military Trail

                                        Boca Raton, Fl. 33496 T. 561.438.4800

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Wish you better luck next time. Or better yet stay out this Office Depot!!!! I have had nothing but problems with themthe last couple of years.  or don't order anything from them on your computer or online better yet.

Unless you want aggravation.

Just an update - I was contacted by the Hampton store on Tuesday after I sent my letters to the corporate office and was told I would be given an HP computer with the same or better features for the price advertised on Black Friday.

On Wednesday, I picked up my new computer.  I am very pleased that they made good on their ad and honored their commitment.

Well, Life's full of little disappointments.  This was not a conspiracy, just a mistake.

You'll get over, I'd just let it go and move on.  You'll still be able to buy a computer, I promise.

Had you gone out at 6am you wouldn't have gotten one at that price anyways.  People line up hours(and sometimes DAYS) before "Black Friday" to get what are known as the "Door Buster" sales.