- Report: #564532
Complaint Review: Office Depot Performance Protection Plan
| Office Depot Performance Protection Plan
Internet United States of America |
|
Office Depot Performance Protection Plan TOOK MY MONEY FOR EXT WARRANTY BUT WONT FIX LAPTOP-STILL COVERED Internet, Internet
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This report was posted on Ripoff Report on 02/04/2010 12:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Office-Depot-Performance-Protection-Plan/internet/Office-Depot-Performance-Protection-Plan-TOOK-MY-MONEY-FOR-EXT-WARRANTY-BUT-WONT-FIX-LAPT-564532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsYour "2-year" plan began from Day 1. Correct? Therefore you only purchased 1 additional year beyond the mfr. Many retailers do this - mask (overlap) the first year.
A premium plan ( at a ridiculous price) would've included physical damage in year one.
Without that the only thing you got was power surge protection - which is the functional equivalent of asteroid insurance.
Hopefully you already filed a complaint with your local BBB and your state's Dept of Consumer Affairs. The masking of the initial year is a deceptive business practice.

