- Report: #626038
Report - Rebuttal - Arbitrate
Complaint Review: Office Depot - Toshiba
Office Depot - Toshiba9740 Irvine Blvd. Irvine, California United States of America
Office Depot - Toshiba Toshiba America, Inc. Buyer Beware Toshiba does not WARRANTY the LCD DISPLAY ON THEIR COMPUTERS Irvine, California
*Author of original report: Ceadda
*Author of original report: The strong survive and the weak perish .......
*Consumer Comment: Dead Pixel? So What...
*Author of original report: Computer was exchanged by OFFICE DEPOT
*UPDATE Employee: What you should have done
*Author of original report: Oops Employee blunder 1 year parts and labor
*Author of original report: Office Depot to replace the computer
*UPDATE Employee: Should have bought the warranty
Well I just got screwed by Toshiba I guess like so many others, well anyway heres my story of just how I got screwed by Toshiba & Office Depot, one day there I was at Office Depot looking at office supplies and I saw this cute little Laptop which happened to be made by Toshiba, well I have this problem with compulsive buying and decided that the computer would be nice as a carry around computer so I asked if they had it in stock and of course asked about the warranty and I was told that it had a 1 year parts & labor warranty, well guess what thats not true, it actually has a limited warranty and a major component is excluded the LCD display, now what consumer would purchase a computer that has no warranty on the LCD display right, but its hidden in a way that they can say the pixels are considered cosmetic and dont really matter, image having a dot on your screen in your face every time you use your new computer, and to top this all off I sent the unit back in its factory BOX with everything that came with it and when they sent it back to me the Computer was not in its BOX and the power cord was missing so now Im stuck with a $449.00 paper weight well live and learn I guess, My advice to anyone considering the purchase of a computer, you really need to stay away from both Office Depot & Toshiba products, Office Depot will slap a sticker on the box and make like thats a return or exchange sticker with a 14 day limit, but that is the actual time Office Depot will stand behind that product after that youre on your own, really a great place to shop right .
This report was posted on Ripoff Report on 07/22/2010 11:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Office-Depot-Toshiba/Irvine-California-92718-1697/Office-Depot-Toshiba-Toshiba-America-Inc-Buyer-Beware-Toshiba-does-not-WARRANTY-the-LC-626038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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