ED Magedson – Founder
Office Depot3045 Atlanta Highway Athens, Georgia United States of America
I went to office depot located at 3045 Atlanta Highway Athens, GA 30606 on 12/2/10 to puchase a office chair and plastic floor mat.The man in furnature never came over to help me and my wife he sat at his desk and said nothing even the assistant manager jay walk past us 3 times never said any thing.I finally found what i was looking for on my own I went to the regaster to check out I tryed to use my debt card to pay for my merchandise but the casher could not get the transaction to go thru on the card reader that sits on the counter so he said he will try it over there on his key board
still unable to figure it out he said very loadly 'well you just dont have any money in your account' this maid me and my wife very upseat I told the casher he was an idiot to say that in front of every one and I would come back with cash.I went to my bank verifyed my account was fine came back with cash there was only one regester open jay walked up so thought wonderfull finaly some help in here he said ill get you over here me and my wife came over i put the chair on the counter and then jay just walks off heads towards the back of the store then walks back to the front then walks off again so i got back in the other line with the only cashere then about a min later he comes back to the front and said any one need any help looking at other people
so I said forget it and I sat the chair down in the floor and walked out the door jay ran after me and said dont ever come back or I will have you arrested im throwing you out of my store. i told him first of all im throwing my self out of your store and second with the poor sorry cusomer service I get here im never coming back.If I were jay I would have said Im sorry and your my number one consern I will help you right now I will take care of you and I will check you out please come back inside but im not jay and belive in good custumer sevice and he does not dont shop at office dept in Athens GA if you want friendly helpful service I went to (((competitor's name redacted))) in Bethleham GA and they were grate I now use the easy buttion Thanks
This report was posted on Ripoff Report on 12/03/2010 11:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Office-Depot/Athens-Georgia-30606/Office-Depot-Athens-GA-very-poor-custumer-service-Athens-Georgia-667867. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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