Office Depot don't buy PPP Contract Sparks Nevada

I too have been ripped off by office depot. I purchased a Toshiba T400 mp3 player. The salesperson just raved about how important it was to keep my player in working condition and buying a performance protection plan would be the best way.

For the price of the player I paid $14.99 and it was supposed to cover anything that happens to the player--then the sales person said "it doesn't matter what goes wrong with the player, if it stops working just call them and you will get a refund for the merchandise. You don't even have to send the merchandise back--they don't want your damaged stuff back--just let them know and they trust you and will send you your refund automatically. I tried this because the player I purchased was not turning off--just stayed on all the time.

By the time I talked to a real person, all they said was that the player was covered by the manufacturer warranty of one year and I would have to pursue the matter through them before I could actually file a claim under the ppp warranty plan. After spending coutless time on the phone, I gave up trying and am out my $14.99 and the price for the player which was $59.99. because Office Depot will not take the player back.

Sandy
sparks, Nevada
U.S.A.