- Report: #349479
Report - Rebuttal - Arbitrate
Complaint Review: Office Depot
Office Depot165 Disc Drive, Sparks, Nv 89436 Sparks, Nevada U.S.A.
Office Depot don't buy PPP Contract Sparks Nevada
*UPDATE Employee: PPP Replacement Plan
For the price of the player I paid $14.99 and it was supposed to cover anything that happens to the player--then the sales person said "it doesn't matter what goes wrong with the player, if it stops working just call them and you will get a refund for the merchandise. You don't even have to send the merchandise back--they don't want your damaged stuff back--just let them know and they trust you and will send you your refund automatically. I tried this because the player I purchased was not turning off--just stayed on all the time.
By the time I talked to a real person, all they said was that the player was covered by the manufacturer warranty of one year and I would have to pursue the matter through them before I could actually file a claim under the ppp warranty plan. After spending coutless time on the phone, I gave up trying and am out my $14.99 and the price for the player which was $59.99. because Office Depot will not take the player back.
This report was posted on Ripoff Report on 07/10/2008 12:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Office-Depot/Sparks-Nevada-89436/Office-Depot-dont-buy-PPP-Contract-Sparks-Nevada-349479. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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