- Report: #1019218
Report - Rebuttal - Arbitrate
Complaint Review: Office Depot
Office DepotSterling, Virginia United States of America
Office Depot Performance Plan Office Depot Office Depot "LACK OF" Performance Plan Sterling, Virginia
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Don't want to be too lengthy so I will just quickly say that their "performance" plan is anything but. I paid $160 for this crappy plan. Save your money....Don't bother! Ordered a replacement battery that never arrived because order was not placed. Thanks Fernando....
After waiting one week spoke to Jennifer who lied and said she would overnight a battery. That did not happen either...Spoke to a supervisor (Josh) who also confirmed battery would be sent over night. Thanks Jenn & Josh...
When I called at the end of the next day - he (Josh) changes the wordage from over night - to it arriving on Monday or Tues of the following week. This has been a HUGE inconvenience that I will not take the time to describe and they should consider removing the words performance and protection from this plan. It SUX.
This report was posted on Ripoff Report on 02/23/2013 04:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Office-Depot/Sterling-Virginia-/Office-Depot-Performance-Plan-Office-Depot-Office-Depot-LACK-OF-Performance-Plan-Sterlin-1019218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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