• Report: #1083065

Complaint Review: Office Depot

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  • Submitted: Mon, September 09, 2013
  • Updated: Mon, September 09, 2013

  • Reported By: Jesus — Hialeah Florida
Office Depot
Internet USA

Office Depot Price is not guarantee at Office Depot Internet

*Author of original report: Office Depot agreed to refund

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 I bought a desk at Office Depot and it is still in the boxes when I see in less than a week an Office Depot ad showing the desk discounted $170. Email Customer Services and asked if I can get the discount since usually major companies provide a price guarantee for 30 days. They said that the discount it provided just atb the stores. I contacted the stores and they said that this is only a delivery item. That I have to order it online. My only choice is return the desk and order it again and paying for shipping again. So Terry from Office Depot E-Commerce Support blatantly lied about that I could only get the discount at the store, since they do not carry the item.


This report was posted on Ripoff Report on 09/09/2013 04:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Office-Depot/internet/Office-Depot-Price-is-not-guarantee-at-Office-Depot-Internet-1083065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Office Depot agreed to refund

AUTHOR: Jesus - ()

 Terry from E-Commerce Support at Office Depot.com confirmed that they are processing the refund. I am pleased that Office Depot resolve the issue so quickly.

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