- Report: #183945
Report - Rebuttal - Arbitrate
Complaint Review: Office Max - Sage - Peachtree Software
Office Max - Sage - Peachtree SoftwareP.O.Box 54009 El Paso, Texas U.S.A.
Office Max - Sage - Peachtree Software Rebate Refusal Delay ripoff El Paso Texas
*UPDATE Employee: Simpe Confusion
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I sent in the electronic rebate form the next day and mailed the paperwork. Peachtree sent me an email confirmation on 1/9/06. On 3/7/06 OfficeMax sent me an email stating "Your rebate is valid and is scheduled for final processing."
On 3/28/06 I received a postcard from SAGE stating the Serial number on the application ( clearly visible and scanned into my computer ) was invalid.
When I called and repeated the serial number, I was told I would receive my rebate in an additional 4 to 6 weeks for a total of 14 to 16 weeks! This is clearly an abuse of the processing to delay payment.
I am sure I am not the only one. I emailed office max in protest, but have yet to receive a reply ( with a 24 hr promise ).
Arlington Heights, Illinois
This report was posted on Ripoff Report on 03/29/2006 01:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Office-Max-Sage-Peachtree-Software/El-Paso-Texas-88554/Office-Max-Sage-Peachtree-Software-Rebate-Refusal-Delay-ripoff-El-Paso-Texas-183945. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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