• Report: #303865

Complaint Review: Office Max

  • Submitted: Sun, January 27, 2008
  • Updated: Wed, January 30, 2008

  • Reported By:Christiansburg Virginia
Office Max
2505 Market St Christiansburg, Virginia U.S.A.

Office Max "Unlimited Data Backup" is NOT "unlimited" (www.ctrl.center.com) Christiansburg Virginia

*UPDATE Employee: The intent of "Unlimited Backup" has been confused

*UPDATE Employee: The intent of "Unlimited Backup" has been confused

*UPDATE Employee: The intent of "Unlimited Backup" has been confused

*UPDATE Employee: The intent of "Unlimited Backup" has been confused

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Large banner in Sunday 1/27/2008, flyer advertising "unlimited Data Backup". I called 877-629-2875 (www.ctrl-center.com) and spoke to a person that informed me that the "unlimited" was "limited" to "1 internal hard drive only".

Don't they know that "unlimited" mean NO limits!

Madashell
Christiansburg, Virginia
U.S.A.

This report was posted on Ripoff Report on 01/27/2008 05:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Office-Max/Christiansburg-Virginia-24073/Office-Max-Unlimited-Data-Backup-is-NOT-unlimited-wwwctrlcentercom-Christiansburg-303865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

The intent of "Unlimited Backup" has been confused

AUTHOR: Brent - (U.S.A.)

The use of "Unlimited Backup" is referring to the amount of space available to you for that one hard drive when your backing it up - which is an unlimited amount of space. If you have a 500 gig hard drive, then you can backup all 500 gig's. It is true that the backup is limited to only one of your hard drives.
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#2 UPDATE Employee

The intent of "Unlimited Backup" has been confused

AUTHOR: Brent - (U.S.A.)

The use of "Unlimited Backup" is referring to the amount of space available to you for that one hard drive when your backing it up - which is an unlimited amount of space. If you have a 500 gig hard drive, then you can backup all 500 gig's. It is true that the backup is limited to only one of your hard drives.
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#3 UPDATE Employee

The intent of "Unlimited Backup" has been confused

AUTHOR: Brent - (U.S.A.)

The use of "Unlimited Backup" is referring to the amount of space available to you for that one hard drive when your backing it up - which is an unlimited amount of space. If you have a 500 gig hard drive, then you can backup all 500 gig's. It is true that the backup is limited to only one of your hard drives.
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#4 UPDATE Employee

The intent of "Unlimited Backup" has been confused

AUTHOR: Brent - (U.S.A.)

The use of "Unlimited Backup" is referring to the amount of space available to you for that one hard drive when your backing it up - which is an unlimited amount of space. If you have a 500 gig hard drive, then you can backup all 500 gig's. It is true that the backup is limited to only one of your hard drives.
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