Office Team is very misleading.
I applied for a position with this company in hope that I would be employed soon.
My experience begin when I schedule an appointment with Office Team to go in and do testing and also to speak with a recruiter. When I arrived I was greeted in a professional manner, filled out the application and did complete testing. After doing so I met with Recruiting Manager - Jennifer Leach. She explained the policy and procedures of the operation, and also that I would be treated like another number. I felt very confident and positive that this agency would be able to find employment for me, since my test scores were good, my work history was stable, and I was professional. I was informed by Jennifer Leach to contact her the next business day for a possible assignment.
I called the following business day, and I received her voice mail, so I left a message. I didn't hear anything back from Jennifer. I phoned again on Friday of that same week. Immediately I was given her voice mail again. I called back again on the following Monday to check on employment. Once again, I received Jennifer Leach's voice mail and once again I left another message. I called back the following Monday to check for job openings. I gave the receptionist my name, and immediately I was given Jennifer Leach's vmb again.
By now the process is going on and on for about 4 weeks, and Jennifer Leach never return phone calls. The next week I called the office seeking employment, I spoke with the receptionist once
again, and put me back into Jennifer Leach voice mail. I called back after leaving another message, asked the Receptionist is there another recruiter that I could speak with. She screened the called, and I advised that I need to speak with someone that could help me in searching for employment. I waited on the phone about another 3 minutes; once again I was given Jennifer Leach's voice mail. I called back and asked for the Office Manager; once again I was given Jennifer Leach's voice mail
(As you can see where this company is very misleading). Any possible candidate I'm sure would be feeling as if they're just another number by now.
I waited another week and called the office and spoke with the receptionist. I asked was Jennifer Leach available, waited on hold and was immediately given the voice mail box again. I called back and ask for the Office Manager, the called was screened, and I asked the Receptionist who I was speaking with. She asked who she was speaking with, I replied with my name. Next, I was placed on hold immediately with no idea what was going on. I waited a few minutes more and was placed in Jennifer Leach's voice mail box again.
By now I feel there has to be a problem. I phone again and was asked my name. I asked again to whom I was speaking with. The receptionist refused to tell me. Immediately questioned what I needed, and I informed her that I need a telephone number to corporate office, she proceed to give me the phone number, but I was placed on hold again. When she returned to the line she had no idea, why I was on hold and what I was waiting for. I told her, and immediately I was placed on hold again.
Finally I was able to speak with Jennifer Leach after the receptionist was rude and professional. I spoke with Jennifer and advised what had transpired, she explained that first of the entire receptionist or anyone that answers the phone does not have to give out their name.
I next address the situation in which I called in the first place. She explained that she has job openings, but everybody that signed up for work before me must be placed in jobs before me. I advised that I had called week after week, but my phone call was never return. She replied that she is so busy to return phone calls, because she has so many clients. She constantly gave me the run around, and told me if she didn't think that she would be able to find a job for me. Then she would have told me that in the interview.
She confirmed once again that I have skills for jobs that's available, but cannot place me at this time, because she is so busy. I told her that I understood that she was a busy person, and would it help if I needed to request to speak with someone else, when calling and checking on employment. She said no, because she is the one that handles hiring. I told her that this wasn't looking good for me (finding employment through her Office Team), she said that's untrue. I asked her to explained, then she stated that maybe to brighten my horizons that maybe I needed to contact another branch of Office Team, when initially she explained if I applied her that this branch would not be able to help me in finding employment.
Later that evening when I returned home from job search. I received an email from Jennifer Leach indicating that Office Team would no longer be able to help me in finding employment.
Once again, I feel this company is very misleading and very unprofessional. In an e-mail response, I advised that I would continue trying to contact someone at the Corporate Office, and hopefully I will be heard. Whether or not I ever work for this company