- Report: #735753
Report - Rebuttal - Arbitrate
Complaint Review: Ogden Chrome
Ogden Chrome124 18th St. Ogden, Utah United States of America
Ogden Chrome WARNING FRAUD JUNK-CHROME Ogden, Utah
*Consumer Comment: Another happy customer
*Author of original report: Congrats.
*Consumer Comment: couldn't be more pleased
*Author of original report: FYI
*General Comment: Ogden chrome complainer
*Consumer Suggestion: Next time
*Author of original report: ARE YOU KIDDING ME?
*REBUTTAL Owner of company: Ogden Chrome
*Author of original report: Update
*Consumer Comment: Try
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I was originally quoted $1000.00 and four to six weeks to re-chrome my grill at a classic car event where they had a tent. After I packed it up and shipped it to them they then wanted $1900.00. We agreed on $1400.00.
I waited over three months. When I called to check on it, all I got was lame excuses and it seemed like nobody really knew what was going on.
When it was finally finished they told me it was "flawless" and I paid in full with a credit card.
After I got it back via FedEx it was the worst chrome job I have ever seen.
There were bubbles, pits, scratches and dents that weren't even there before.
Some areas didn't get plated at all. There are so many flaws I can't believe these idiots could send out a job looking like that. [continued below]....
They either lack any sort of quality control or they just don't care. In any case their claim of "show chrome" is ridiculous.
The entire grill will have to be done over.
I contacted them to see if this was some kind of joke or something. I sent them pictures of this poor excuse for chrome.
They told me that's all we can do and refused to anything about it. Well, I believe that's all they can do. JUNK CHROME.
I have been lied to and brushed off throughout the entire process and now I am stuck with a grill that looks worse than it did when I sent it to them.
I paid top dollar for this work and got garbage. I am now out $1400.00.
Do not believe what these jerks tell you. Once you send them your parts you are at their mercy.
They charge your credit card and refuse to stand behind their work. They are over priced and a poor excuse for "show chrome".
They have your money and you will have to take whatever junk they send back to you.
I also see now that they are rated F by the Better Business Bureau. Check for yourself at BBB.org.
It's too late for me but not for you. Do not do business with this RIP-OFF company.
This report was posted on Ripoff Report on 06/01/2011 07:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ogden-Chrome/Ogden-Utah-84401/Ogden-Chrome-WARNING-FRAUD-JUNK-CHROME-Ogden-Utah-735753. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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