- Report: #1167295
Report - Rebuttal - Arbitrate
Complaint Review: Oil Can Henry s, S Thor, Spokane, WA
Oil Can Henry s, S Thor, Spokane, WA411 S Thor Spokane, Washington USA
Oil Can Henry s, S Thor, Spokane, WA I went to get my oil changed.They told me my car required synthetis oil. They lie and pulled false paperwork to back up their stance. I have the paperwork. Spokane Washington
*Author of original report: response from Oil Can Henry s
*Consumer Comment: I found Subaru itself, had oil recommendations that COULD be misleading..here's from one site..
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I took my car for an oil change on 8/3. The young man servicing my 2011 Subaru Outback told me my car required synthetic oil. This is the second time they have tried to pull that with me, which is probably why it s the first time in 2 years that I have been there.
I told him he was wrong . He then went to the computer, pulled a manufacturers spec sheet on my car, showing me that synthetic oil was required. He also said he got the from the Subaru website. Another total lie!
When I again refused, he spoke to another guy, who in a loud voice, said they would just put that on my information, that I refused, in case there was a problem. Really??!
Just to confirm, I called Subaru when I got home. They also confirmed that it was completely incorrect.
They need to be stopped. First, they tried to take advantage of what they thought was my ignorance. But worse than that, they presented me with a spec sheet that was completely manufactured by them!
I am keeping that sheet and intend to follow up with the BBB if necessary.
This report was posted on Ripoff Report on 08/04/2014 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Oil-Can-Henry-s-S-Thor-Spokane-WA/Spokane-Washington/Oil-Can-Henry-s-S-Thor-Spokane-WA-I-went-to-get-my-oil-changedThey-told-me-my-car-req-1167295. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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