• Report: #202625

Complaint Review: Okuma Nutritionals

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  • Submitted: Mon, July 24, 2006
  • Updated: Tue, March 25, 2008

  • Reported By:Brooklyn New York
Okuma Nutritionals
Internet U.S.A.

Okuma Nutritionals ripoff THEY SENT ME A PACKAGE THEN THE MAIL COMPANY SENT IT BACK Internet

*UPDATE Employee: Rebuttal to Complaint about Okuma Nutritionals

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BEWARE OF THIS COMPANY THEY ARE RIP OFFS. I HAVENT RECEIVED A PACKAGE AND THEY DONT EVEN RESPOND BACK . THEY GOT ME FOR 37 DOLLARS AND I HAVE NOTHING TO SHOW FOR IT! NO JOKE AND I AM PISSED ,BECAUSE ITS BAD BUSINESS AND WOULD LIKE TO REPORT THEM TO THE BETTER BUSINESS BEAU. I FOUND OUT LATER THAT THEY SEND YOU A BOX THAT YOU CAN BUY IN ANY RETAIL HEALTH FOOD STORE! PROOF IS IN THE PUDDING! WHEN I TELL YA.

Ben
Brooklyn, New York
U.S.A.

This report was posted on Ripoff Report on 07/24/2006 11:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Okuma-Nutritionals/internet/Okuma-Nutritionals-ripoff-THEY-SENT-ME-A-PACKAGE-THEN-THE-MAIL-COMPANY-SENT-IT-BACK-Int-202625. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Rebuttal to Complaint about Okuma Nutritionals

AUTHOR: Gabrielle - (U.S.A.)

Hello,

I am the customer support manager at Okuma Nutritionals, LLC. We have recently come to find out that this complaint was posted about us. You are correct, the package was returned to us by the postal service. We made numerous attempts to contact you for an alternate address or instructions on how to proceed, but we did not receive a response from you. There are sometimes occasions where we attempt to email our customers but they don't receive our emails due to their spam filters.

Please email us at support@okumatea.com and let us know if you would like us to reship your package or process a refund for you. Be sure to add us to your address book so you can receive our reply.

We pride ourselves on quality customer service, and have made many improvements to our website and our procedures to make the shopping and ordering, and shipping experience better for our customers. Our premium quality Wu-Long tea cannot be found in any store at this time and can only be ordered on our website, www.wulongforlife.com. Do not be fooled by cheap imitation products! Only our Wu-Long brand tea has the highest levels of fat-burning polyphenols of any oolong tea on the market.

Please see our website, www.wulongforlife.com, for product information and our current specials.

Thank you,

Gabrielle S.
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