- Report: #1017366
Report - Rebuttal - Arbitrate
Complaint Review: Old West Publications
Old West Publications11300 US Highway 93 S. Lolo, Montana United States of America
Old West Publications Periodicals is a magazine service that tricks and locks people into $797 of magazines Lolo, Montana
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Then he went on to say that I had also won a subscription to 3 magazines and that I could get 3 more for 4 payments of $66.41. When I asked if I could just get the 3 free magazines, he said no, it was a buy 3, get 3 deal.
They said they would send me a list of the magazines to choose from and that there was a number to call to cancel. They asked me if I wanted the number and I said that I would wait for the paperwork in the mail.
When I got the paperwork, 7 days later, I discovered that I only had 3 days to cancel, and now it was too late. I also learned that it was 12 payments of $66.41, not 4 payments. When I called to explain the misunderstanding and to cancel, they said they would not do it.
I talked to 2 different people and neither would budge, Kyle Hartness, who claimed to be the head supervisor would not give me the name of his boss, just an address that my lawyer could write to. He was happy to play the recording where I said that I thought I understood the deal, but it was clear on the recording that I thought I could still cancel when I received the paperwork. He basically said, too bad, 3 days is our policy.
When I asked why I had to sign a paper agreeing to the magazine deal in order to get the watch, he said that was the deal and when I mentioned that the phone call started with, "You have won a watch...", he said that was illegal. Of course they did not have a recording of the first person I talked to (they put like 3 different people on the phone to confuse you).
There is no recorded proof of how they trick you in the beginning, just recorded proof of you saying okay in the end. Old West Publications is a Rip-Off!!! Who has a cancellation period that ends before you get the offer in the mail?!
This report was posted on Ripoff Report on 02/20/2013 11:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Old-West-Publications/Lolo-Montana-59847/Old-West-Publications-Periodicals-is-a-magazine-service-that-tricks-and-locks-people-into-1017366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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