- Report: #952299
Report - Rebuttal - Arbitrate
Complaint Review: Olde Brooklyn Lantern
Olde Brooklyn Lantern7850 Ruffner Avenue Internet United States of America
Olde Brooklyn Lantern Misleadling advertising of grossly inferior product Internet
I received the items approximately three weeks after ordering. I discovered after exactly following the instructions for inserting new batteries that neither lantern worked.
The representative of Olde Brooklyn Lantern I contacted, Rick) via (800) 997-1800 offered to replace those in my original order. Given the quality of the merchandise, I do not believe that replacements would prove to be at all superior to what I received.
The OBL representative told me that they pay no return shipping. This is a huge disappointment since I thought these battery-lanterns would be a life-saver during power outages in the area in which I live, as mentioned above.This was the first time I had ever purchased anything directly advertised on television, and it will be my last.
This report was posted on Ripoff Report on 10/08/2012 09:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Olde-Brooklyn-Lantern/internet/Olde-Brooklyn-Lantern-Misleadling-advertising-of-grossly-inferior-product-Internet-952299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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