• Report: #952299

Complaint Review: Olde Brooklyn Lantern

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  • Submitted: Mon, October 08, 2012
  • Updated: Mon, October 08, 2012

  • Reported By: anonymous716 — New Mexico United States of America
Olde Brooklyn Lantern
7850 Ruffner Avenue Internet United States of America

Olde Brooklyn Lantern Misleadling advertising of grossly inferior product Internet

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I ordered an Olde Brooklyn Lantern @$12.99 to fill a real need during power outages in the rural area in which I live. When placing the order, I took advantage of the offer to acquire a second lantern @ $ 6.99.
I received the items approximately three weeks after ordering. I discovered after exactly following the instructions for inserting new batteries that neither lantern worked.

The representative of Olde Brooklyn Lantern I contacted, Rick) via (800) 997-1800 offered to replace those in my original order.  Given the quality of the merchandise, I do not believe that replacements would prove to be at all superior to what I received.

The OBL representative told me that they pay no return shipping. This is a huge disappointment since I thought these battery-lanterns would be a life-saver during power outages in the area in which I live, as mentioned above.This was the first time I had ever purchased anything directly advertised on television, and it will be my last.
   


 

This report was posted on Ripoff Report on 10/08/2012 09:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Olde-Brooklyn-Lantern/internet/Olde-Brooklyn-Lantern-Misleadling-advertising-of-grossly-inferior-product-Internet-952299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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