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  • Report: #918013

Complaint Review: Olde Homestead Peddlers

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  • Submitted: Thu, July 26, 2012
  • Updated: Fri, July 27, 2012

  • Reported By: Priscilla — Rochelle Illinois United States of America
Olde Homestead Peddlers
Internet United States of America

Olde Homestead Peddlers Danielle Uttech Took check payment,cashed it and will not send my merchandise.Will not answer emails. Internet

*Author of original report: Making Amends

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I placed an online order on July 12,2012. I received a confirmation that the order was received by Danielle Uttech (owner of Olde Homestead Peddlers). She does not take credit cards or PayPal online so you have to mail a check or money order. She sent me the total with shipping and a UPS tracking # and told me via email that the order would ship as soon as the check cleared. I checked my bank account and found that Miss Uttech had cashed the check on July 17,2012. I have the endorsed copy of the check. I went to UPS to see if the tracking # showed any activity and it does not show that a package has been picked up. I email her again and she told me it was being picked up on the 18th. I waited until the 20th of July and tried tracking the package again,no indication of any package having been sent. Now the emails go unanswered and I am out $100.14 for product that I have customers waiting for. [continued below]....
..... I have ordered from Olde Homestead in the past and have always paid by PayPal and never had problems,now I find out she has been banned from PayPal for ripping off many people. So it seems she now convienetly has you send the checks/money orders to her and it's payday for her, with no regard for the merchandise you order. I asked other vendors about her and found out this is a regular practice with her. My problem is I sent a check and I have no options to retrieve my money it seems. I have notified her that if she had not responded to me or refunded my money by July24 I would seek other options,or at least report her. I have been in business for over 8 years and I would want to know about these types of theives so I could avoid this type of incident.I just want everyone to know about this,I think she should be forced to remove her website.

This report was posted on Ripoff Report on 07/26/2012 03:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Olde-Homestead-Peddlers/internet/Olde-Homestead-Peddlers-Danielle-Uttech-Took-check-paymentcashed-it-and-will-not-send-my-918013. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
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#1 Author of original report

Making Amends

AUTHOR: Priscilla''s Parlor - (United States of America)

  I finally received my order and with some communications found out there were some issues with the order being picked up by UPS and other personal problems. Although as a business owner I know that you have to overcome obstacles when it come to your customers and get their product out to them regardless of the situation. I only wish there has been better more truthful communication from the start and this could have been avoided completely. I told the vendor I would not order again unless she implements a credit card acceptance program on her site and she has done this. I am all for second chances and I want to see everyone succeed in their business and hope this was a wake up call for this business and things will improve for the better. The complaint is not against the products,they are exceptional,she just needs better Customer Service.
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