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Report: #1094372

Complaint Review: Oliver Plumbing - Chattanooga Tennessee

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  • Reported By: 1MadMom — Soddy Daisy Tennessee
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  • Oliver Plumbing 58 Bohr Drive Chattanooga , Tennessee USA

Oliver Plumbing Ernest Oliver or Ernest Oliver Plumbing Plumber supposedly "fixed" septic leak in our yard, but we still have the exact same problem after spending $3000.00!!! Chattanooga Tennessee

*Author of original report: Septic Issues fixed by another company

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We paid Ernest Oliver $3000.00 to fix our leaking septic lines in our yard. We were told his Infiltrator System would fix our problem. He worked about a week in the rain to install this system. After he covered it all back up, the next week it was leaking in the yard again. It has been leaking ever since. We called him to come look at it and he finally did. He at first told my husband that he "stood behind his work" but once he saw it, he said it wasn't his fault that our ground wouldn't perk and he refuses to fix it. He never did a perk test to our knowledge before he did his "repair"

We have filed a complaint with the BBB and he didn't respond to it. We are also filinf a complaint with the state board of licensing for whatever that will be worth.

 Just FYI - do NOT use Ernest Oliver AKA Oliver Plumbing in Chattanooga, Tennessee!

This report was posted on Ripoff Report on 10/24/2013 02:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/oliver-plumbing/chattanooga-tennessee-37415/oliver-plumbing-ernest-oliver-or-ernest-oliver-plumbing-plumber-supposedly-fixed-septic-1094372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Septic Issues fixed by another company

AUTHOR: 1MadMom - ()

POSTED: Sunday, June 01, 2014

Just an update on the horrible and extremely smelly problem we have had since the first week of June of last year:

We called another company out to fix the problem that Mr. Ernest Oliver left us with in our yard. As a recap, we paid him $3000.00 to fix our septic line and were told that what he was doing would be more than enough. Obviously, it wasn't and he would not back up his work regardless of his "written contract" with the statement that he backs up his work and the product for a year. We called him back with in the first 2 weeks for the exact same issue and were told that it wasn't his peoblem and he did what we paid him to do.

So our new company (Friars Septic for those of you who live in our area) came out, dug it up and confirmed that the job that was done was not sufficient and was even done improperly. The lines that were laid were too deep and were installed during a week of rain. Septic lines are not supposed to be laid or covered in wet mud/dirt. He laid new line and connected back to the septic tank (unlike Mr. Oliver who just went back to where the leak was). He assured us we now have plenty of line and shouldn't have any issues for another 20 + years! So now our grand total is $3000.00 wasted to Mr. Oliver and $5400.00 paid to an honest man who will back up his work.

We are most pleased with the new job and still will tell anyone who asks DO NOT USE Oliver Plumbing!!!

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