- Report: #1065257
Report - Rebuttal - Arbitrate
Complaint Review: Oloot
Oloot Recalled MMO account i bought from them 1 month later Internet
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I purchased an MMO account from Oloot.com back in April. After waiting a week after the inital purchase I still had not heard back from them regarding the account. I then proceeded to open up a dispute through Paypal. Finally about a month later i received an email with the account information.
All was going good til about the end of June. I tried logging in one day and was unable to due to an incorrect password, even though i know it was correct. I logged in on another account and couldnt even find the name of the character i had on the account.
I tried contacting Oloot.com again about the issue since they claimed to have a "100% Guarantee and Insurance Policy" but over a week later and still no reply.
I even tried to contact the game company to try to recover the account since i had some basic information including the SQ answer only to find out not only did Oloot change the password, and character name, but also changed the Secret Question as well so my answer was invalid.
This report was posted on Ripoff Report on 07/08/2013 12:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Oloot/internet/Oloot-Recalled-MMO-account-i-bought-from-them-1-month-later-Internet-1065257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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