- Report: #722947
Report - Rebuttal - Arbitrate
Complaint Review: Omega Stores
Omega StoresP.O. Box 4572, Wallingford, Connecticut 06492 Internet United States of America
Omega Stores Rude guy who refuses to give name has ripped off my 81 year old father. Wallingford , Internet
*Consumer Comment: I also had a bad experience with Omega Stores aka Monica LLC
*UPDATE Employee: READ THE ACTUAL ORDER!
*Author of original report: Simply Not True
*UPDATE Employee: Right Item
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When I first called to complain he referred me to a number for the ware house. I called and it's the same guy! After that I called the Customer Service number and yep - it's the same guy! I've sent him several emails asking how we get this problem solved. His only response is that my father ordered the wrong item. No offers of how to rectify the situation.
I called the guy this morning, and when I asked him his name, TWICE, he would'nt give it to me and hung up on me. I called 8 times today and left a few messages. This guy is sleazy and rude. I wish I had looked at consumer complaints before I helped my dad order the trike. My father is very disappointed and at this point is out over $1600.00. What kind of a person takes advantage of an 81 year old man?
My father is even willing to have someone drive him from New York to Conn. to take the bike back to the store and trade it for the trike.
Since there is a 15% restocking fee, I'm wondering if this guy is literally banking on the fact that we will have to pay the restocking fee before we get the trike my dad actually ordered. That is, if we ever hear from the guy again.
Andrea, Boulder Colorado
This report was posted on Ripoff Report on 04/27/2011 07:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Omega-Stores/internet/Omega-Stores-Rude-guy-who-refuses-to-give-name-has-ripped-off-my-81-year-old-father-Wall-722947. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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