• Report: #811679

Complaint Review: Omni Tech Support

  • Submitted: Tue, December 20, 2011
  • Updated: Mon, January 25, 2016

  • Reported By: Fix it, no fix it computer! — somewhere Ontario Canada
Omni Tech Support
Internet United States of America

Omni Tech Support Rescue Fix Line Omni Tech promised to fix my Outlook Express so my email would work. They took over my computer and in an online chat tried to sell me their Plan for $300. Grrrr! No fix either. Internet

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I had my computer reformatted a day ago.  My Outlook Express for my emails did not work, so I phoned Bell.  The tech couldn't fix the problem and gave me a number, 1-866-610-4745.  I thought I was talking to another tech for Outlook Express but apparently I wasn't . 

They were Omni Tech Support, rescue fix line.  They took over my computer remotely with my permission because I thought they were higher up techs from Bell.  They said my registry was corrupted; they could fix the problem and get my Outlook Express to work, provided I buy their Assurance Plan for $300.  I was surprised to get a sales-pitch which lasted over half an hour, with the prices being dickered down to $100.  Finally, I typed in the online chat:  "Just fix Outlook Express, please!"  They didn't do that but the tech had to call his supervisor!  I disconnected and turned off my computer.  It was 10 p.m. and I'd been on the computer with them since 9 p.m. They phoned me at 10:30 p.m. waking me up and trying to sell me their Plan again. 

I don't know how Bell would even forward a phone number to that company from their own techs?  The sales-pitch was long and persistent and from the accents, I gather, from India (which gives that country a bad reputation for which I'm sorry). 

Do not deal with Omni Tech Support!

This report was posted on Ripoff Report on 12/20/2011 06:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Omni-Tech-Support/internet/Omni-Tech-Support-Rescue-Fix-Line-Omni-Tech-promised-to-fix-my-Outlook-Express-so-my-email-811679. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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