- Report: #730438
Report - Rebuttal - Arbitrate
Complaint Review: Omni-Tech
Omni-TechInternet, California United States of America
Omni-Tech Log-me in can't be reached by phone or e-mail Internet, California
*UPDATE Employee: She can contact us again so we can try to walk her through some trouble-shooting steps, if her computer cannot access the Internet.
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Monthly, they signed onto my pc and checked for viruses or anything that shouldn't be there and did a good job. First problem I had, they fixed it but told me my laptop wasn't covered.
Now my pc won't start up and I either have to wait longer and see if I can get them, or pay to have a tech come to my house. I have called the 800 # for 2 days, at least 6 times and was put on hold for up to an hour and never got an answer. I have sent 5 e-mails asking for help that have not been answered.
I feel I have truly been ripped off!
This report was posted on Ripoff Report on 05/17/2011 07:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Omni-Tech/Internet-California-/Omni-Tech-Log-me-in-cant-be-reached-by-phone-or-e-mail-Internet-California-730438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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