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  • Report: #1041570

Complaint Review: OmniTech Support | Ripoff Report Verified Safe

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  • Submitted: Mon, April 08, 2013
  • Updated: Mon, April 08, 2013

  • Reported By: Ripoff Report — Tempe Arizona
OmniTech Support | Ripoff Report Verified Safe
6430 Sunset Blvd Los Angeles, California United States of America

OmniTech Support REVIEW: Omni Tech Support Commitment to customer satisfaction. OmniTech Support provides Remote Managed Services to be the ultimate IT solution with technicians who are passionate about providing stellar service, ensuring that they do everything in their ability to resolve customer issues. They promise a guarantee of dedicated customer satisfaction. OmniTech Support receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. OmniTech Support customers can feel confident and secure. OmniTech Support Ripoff Report Verified .. businesses you can trust.

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Ripoff Report REVIEW / OmniTech Support Commitment to Customer Satisfaction

OmniTech Support joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. [continued below]....
..... It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). Making things right can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.

OmniTech Support is Rip-off Report Verified
Ripoff Report Verified .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By Ripoff Report

Omni Tech Support approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at OmniTech Support did just that and took care of anyone that contacted Ripoff Report and the company directly.

OmniTech Support has gone through great lengths to make sure they try and resolve any and all customer issues. OmniTech Support has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they werent taken care off. OmniTech Support stated the customer is our reason for being here, and for that we want to make every encounter a memorable one. As customers ourselves, we want to do right, do our best and treat others as we would want to be treated.

OMNI TECH SUPPORT CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

OmniTech Support along with its affiliated company Customer Focus Services offers remotely managed computer repair service that provides the highest quality service at unrivalled prices in the Los Angeles area since 2000.

At Omni Tech Support, our team is confident that customers will find our Remote Managed Services to be the ultimate IT solution for them, with technicians who are passionate about not only providing stellar service but ensuring that we do everything in our ability to resolve the customers issue. We can assuredly tell you that there is no one more dedicated to customer satisfaction than OmniTech Support.

WHY OMNI TECH SUPPORT IS BETTER THAN THEIR COMPEDITORS

The computer repair services offered by Omni Tech Support (OTS) are the best in the industry. OTS' Remote Management Services deploys services to equipment installed behind customer firewalls securely, via the Internet. The two major technical supportcomponents of OTS' Remote Management Services are the Agent and the Server. The Agent will be installed at your site while the Server resides within our support center at OTS.

The Agent software that handles Remote Management Services functions at your site. It is installed directly as a software download that OTS sends as an email attachment or via Live chat. The software takes only about a minute to download and it is compatible with all known firewalls and broadband routers and requires no configuration.

OmniTech Support/ Statements from the owner.

My name is Marc Haberman and I am of owner of Omni Tech Support. I would like to thank you for taking the time to review Omni Tech Support. Omni Tech Support provides computer technical support remotely 24 hours a day, 7 days a week. We are dedicated to assisting each and every customer in a timely manner and with the utmost care. Visit us at omnitechsupport.com when encountering computer software issues and see why our personalized service makes us the best. Then experience the advantages of our remotely managed services and optimization sessions that run routinely on your computer to check for viruses and restore your computer to its optimum performance. We invite you to keep us in mind and see why Omni Tech Support is the best in the business. Seamless protection, with state of the art technology that's what Omni Tech promises you..

Through Remote Management Services, your computers can now provide performance data and alerts.

Omni Tech Supports Remote Management Services deploys services to equipment installed behind customer firewalls securely, via the internet. Our solution has been designed with objectives of high performance & security at every level of its architecture. It makes use of web services to communicate over the Internet and links OTS equipment to a central server at the OTS support center. Through Remote Management Services, your computers can now provide performance data and alerts to our support team so that we can deliver proactive, rapid computer repair and support services with advanced remote troubleshooting capabilities.

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Omni Tech Support is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Omni Tech Support and emailing anyone who filed a complaint in the past, Rip-off Report is proud to give Omni Tech Support a positive Rating. Omni Tech Support made efforts to ensure that all customers were satisfied and Marc Haberman assured Rip-off Report that the business has an improved business model that features customer satisfaction as the top priority.

Marc Haberman, the managing partner of Omni Tech Support, stated We carefully consider all customer complaints as constructive criticism and use them as tools to improve our customer service upon. Our customers are the face of our business and their satisfaction is of the utmost importance. We value our customers above all else, and look forward to continually improving so that their experiences with Omni Tech Support remain strong, consistent and positive.

STATED IMPROVEMENTS FROM Omni Tech Support.

Theyre new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Omni Tech Support is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

*Any consumer not receiving satisfaction from a member of Rip-off Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com

This kind of dedication to customer service means that OmniTech Support will do whatever it takes to make sure their customers are properly taken care off.

In the future, if anyone has any complaints or concerns with Omni Tech Support, you are invited to contact them directly via email: Jamie@customerfocusservices.com; Dominique@customerfocusservices.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the companys response and to insure customer satisfaction). You can call Omni Tech Support directly at 800-966-9940 ext. 501, and ask for Jamie Bermudez, Senior Customer Service Representative.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Omni Tech Support or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Reports Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com

..Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel safe confident and secure when doing business with Omni Tech Support.

Here's why. Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about Omni Tech Supports Commitment to Excellence and Consumer Satisfaction. ....

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..

..by consumers, for consumers

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This report was posted on Ripoff Report on 04/08/2013 12:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/OmniTech-Support-Ripoff-Report-Verified-Safe/Los-Angeles-California-90028/OmniTech-Support-REVIEW-Omni-Tech-Support-Commitment-to-customer-satisfaction-OmniTech-S-1041570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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