- Report: #728673
Report - Rebuttal - Arbitrate
Complaint Review: Omnitech Support
Omnitech Support(somewhere in CA>) Internet, California United States of America
Omnitech Support Fraudulently frustrating!! They've "taken over" my computer, as self-appointed "Administrator"!! They do not answer their phone. Internet, California
*Consumer Suggestion: Head for the Hills.
*UPDATE Employee: If the customer wants to discontinue the service, we will issue her a pro-rated refund of the two months of the plan not used by her
Omnitech has performed a "monthly routine maintenance", and they have inserted their ICON as "administrator" for a user of my computer. I notified them twice to remove it, and they said they would, but did not. When I went to log in this evening it said there was another user on.
These people rarely answer their phone, which is supposed to give service "24/7"!! I do not want them using my computer, and am very frustrated that they have made themselves inaccessable.
I will say that the ones I have connected with are very polite and agreeable sounding. That does not help their non-compliance!!
This report was posted on Ripoff Report on 05/12/2011 05:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Omnitech-Support/Internet-California-/Omnitech-Support-Fraudulently-frustrating-Theyve-taken-over-my-computer-as-self-ap-728673. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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